Global MAC Services

DataStarUSA’s Global Moves, Adds, and Changes Program (MAC) encompasses a full range of services involving the relocation, expansion, and on-going customization your technology investment, scalable from single site support to improvements in your campus-wide or larger requirements. DataStarUSA has a proven record of bringing multiple sites up to the same requirements regardless of location, and in shorter time frames than can be accomplished with in-house IT resources.
ROI: With DataStarUSA as your partner you can limit your investment in Global MAC services without impacting or limiting your ability to respond to changes in the market place. Scalability is the key … no more resources then necessary, no less resources then a timely, fully successful response requires. No single IT executive can be at every location, addressing every concern that comes up, but DataStarUSA’s MAC Team can be your timely Technology representative by arriving at the time and place you need them. Because you call in only the resources necessary to complete the work, your organization will incur minimal ramp up costs resulting in a higher return on your ever changing Technology investment.
Responding quickly to evolving and time sensitive client workorders is the most critical mission of DataStarUSA’s Global MAC services group. DataStarUSA Project Managers track the MAC Technician’s arrival time and work order completion information in real time, and report this information to you by Web inquiry or by customized automated reporting.
Global MAC resources from DataStarUSA can also conduct site surveys of your distant locations, can preconfigure equipment to your specifications, and provide other Project Management services customized to your requirements. A partnership with DataStarUSA can provide a consistent, cost effective outcome for all your Technology improvements regardless of location, response time, or user requirement.
